Posted by: Pdfprep
Post Date: November 26, 2020
Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?
A . when the customer issue is not service affecting
B . when the Business Partner/Avaya Tier 2 have isolated issue and found a resolution
C . when the issue for the customer is intermittent
D . when the issue is a common one resolved through an upgrade
Answer: D
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