Two business analysts (BAs) are working on a requirement elicitation activity. One BA comes across a checklist that contains stakeholder details such as who are involved, location, group dynamics that are to be considered before beginning the elicitation activity and seeks a clarification from the second BA.
The other BA explains that these details, along with several other items mentioned in the checklist, are required to:
A. select elicitation techniques.
B. prepare stakeholders.
C. secure supporting material.
D. understand scope of elicitation.
Answer: B
Explanation:
Business analysts may need to educate stakeholders on how an elicitation technique works or what information is needed. It may be helpful to explain an elicitation technique to stakeholders not involved in the activity to help them understand the validity and relevance of the information elicited. Stakeholders may be unresponsive or challenging during an elicitation activity if they feel that it is not aligned to their individual objectives, don’t understand the purpose, or are confused about the process. In preparing for elicitation, the business analyst should ensure that there is buy-in from all necessary stakeholders. Business analysts may also prepare stakeholders by requesting that they review supporting materials prior to the elicitation activity in order to make it as effective as possible. An agenda might be provided in advance to support stakeholders in coming prepared to the activity with the necessary frame of mind and information. Eliciting through research or exploration may be a solo activity for the business analyst and not require preparing other stakeholders.