To provide a disconnect, to which block should the technical difficulties output block be connected?

Posted by: Pdfprep Category: 3312 Tags: , ,

Refer to the exhibit.

Avaya-331232_1

The flow in the exhibit has been created in Avaya Aura® Contact Center (AACC) Orchestration Designer Scripting. If the automotive skillset is out of service, the caller will hear a technical difficulties announcement, and then proceed to the Logic Block. After the technical difficulties announcement, the caller should be disconnected.

To provide a disconnect, to which block should the technical difficulties output block be connected?
A . Finish Block
B . Custom Block
C . Treatment Block
D . Anchor Block

Answer: D

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