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The team is open to receiving feedback on the product it’s creating and the processes it uses to create those products. Furthermore, they’re using this feedback to improve every aspect of the work.

The team is open to receiving feedback on the product it’s creating and the processes it uses to create those products. Furthermore, they’re using this feedback to improve every aspect of the work.

This shows the team has embraced the concept of:
A . Acting on changes while working on the solution
B . Listening to customers at predefined intervals
C . Documenting customer driven feedback
D . Uncovering better ways of delivering solutions

Answer: B

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