The downside of cloud computing, relative to SLAs, is the difficulty in determining which of the following?

The downside of cloud computing, relative to SLAs, is the difficulty in determining which of the following?
A . Root cause for service interruptions
B . Turn-Around-Time (TAT)
C . Mean Time To Recover (MTTR)
D . First Call Resolution (FCR)

View Answer

Answer: A

Explanation:

References: https://en.wikipedia.org/wiki/Service-level_agreement