With reference to the CRM middleware, which of the following statements are FALSE? Please choose the correct answer.A . CRM Middleware provides seamless back-end integrationB . CRM Middleware provides groupware integrationC . CRM Middleware...
Sources for a access sequence could be: There are 3 correct answers to this question.A . Territory Management.B . Organizational ModelC . Business Partner relationshipsD . Installation componentE . Pricing HierarchyView AnswerAnswer: A,B,E
What is the difference between ‘life cycle’ and ‘role’? Please choose the correct answer.A . A business partner may have several roles at the same time, but a life cycle stage is the status...
Which of the following actions can Interaction Center agents start when processing inbound phone calls? There are 3 correct answers to this question.A . Qualify a lead.B . Identify the account.C . Start the...
Account classification can be used to classify your accounts according to any criteria you choose. Which of the following statements is correct? Please choose the correct answer.A . You can assign any number of...
Which of the following components embedded in the CRM middleware are part of the CRM Web Channel environment? There are 2 correct answers to this question.A . Index server and search engine.B . Consolidated...
Which of the following are used for Billing item category determination? There are 2 correct answers to this question.A . Source transaction typeB . Source PayerC . Source item categoryD . Source Sold-to-partyE ....
Which of the following SAP software components can be integrated with SAP CRM to allow you to compile and synchronize all the relevant data used to monitor and measure the success of your enterprise?...
Replication of data from CRM to other systems can be defined in CRM. Where is the corresponding replication model created? Please choose the correct answer.A . In Object managementB . In the BDOC modellerC...
In CRM billing output processing, date can be send to which of the following? There are 4 correct answers to this question.A . PrinterB . FaxC . EmailD . SAP BIE . SAP APOView...
