Which component hosts Unified Portal in a Team Engagement (TE) deployment of the Avaya Equinox® Conferencing solution?A . Avaya Aura® Web GatewayB . System Manager ServerC . Session Manager ServerD . Equinox® Management ServerView...
Which two commands will assess the behavior of a command that is used to route calls? (Choose two.)A . list trace VDNB . list trace vectorC . display eventsD . list trace stationView AnswerAnswer:...
To enable a Best Services Routing (BSR) lie strategy, when the Alternate Selection on BSR Ties determines how BSR chooses which agent. Skill, or location to select, which two administration forms need to be...
A customer is unable to register on an Avaya IX™ Workplace Client (Windows). The following message is displayed: CHECK YOUR WEB ADDRESS AND TRY AGAIN. While troubleshooting a support technician checked the AADS.log and...
What are two call vectoring command failures for "adjunct routing"? (Choose two.)A . The VDN's COR does not permit routing to the adjuncts applied destination.B . The specified agent Is not logged into the...
What are the three key differences between Enhanced look Ahead Interflow (FLAI) and traditional LAI? (Choose three.)A . The ELAI uses the interflow-qpos vector command.B . The Call Center calls must be queued to...
When an Avaya IX™ Workplace Client user tries to send an Instant Message, a Send Failed error message is displayed. Where and how could this error be corrected?A . In AADS web GUI, verify...
A customer has hired a new system technician to support their Avaya IX™ Workplace solution. While troubleshooting an issue with Avaya IX™ Workplace AAMS, the system technician has locked the Avaya IX™ Workplace AAMS...
You are having problems with Avaya Aura® Call Center Elite Multichannel and you are considering a work around. In which phase of the 8 disciplines of troubleshooting do you try to see if you...
The call center has recently converted from 4 to 5 digit extensions. Since the conversion, callers to the Spanish Customer Service skill report that they can no longer reach a specific agent in the...
