Which options are three examples of Critical Success Factors? (Choose three.)A . Increasing manufacturing efficiency at a rate above increases in suppliesB . Attracting and retaining more highly qualified staff versus competitorsC . Providing...
DRAG DROP Refer to the exhibit. Drag and drop the five phases of the customer journey from the left into the correct order on the right. View AnswerAnswer:
Which two customer benefits of a Cisco Business Architecture engagement are true? (Choose two.)A . It increases IT complexity.B . It associates business value with defined business outcomes.C . It ensures that solutions are...
Which option is a key concept of the unique Cisco sales approach?A . Add as many new Cisco technologies to the solution that meet customer needs.B . Start driving outcomes for customers, and go...
Which element is recommended to align solutions and services to the customer business?A . key performance indicatorB . total cost of ownershipC . goals and objectivesD . critical success factorView AnswerAnswer: D
Which activity occurs in the loyalty phase of the customer relationship lifecycle?A . Gain credibility with the customer to establish them as an advocateB . Establish yourself as a trusted advisor.C . Continue to...
The customer mindset across verticals is changing as they become more aware of technology solutions and their influence on the organization. Which three options are characteristics of this customer mindset? (Choose three.)A . Perspective...
During a business lead engagement, which role of the aspiring Cisco Business Architect is true?A . to be more business focusedB . dedicated to running proof of valueC . to be more technology focusedD...
Which question provides the best information to use to define customer success factors?A . What services do you need?B . Which Cisco products best fit your goals?C . What tools are you looking for,...
What is the value of Cisco Business Architecture for the business architect?A . It creates a competitive advantage.B . It provides promotional opportunities.C . It captures additional revenue.D . It establishes a long-term relationship...
