Which credentials does Avaya Oceana Workspaces use for Agent login?A . Avaya Breeze™ Authorization Service and Avaya Control Manager Agent username and passwordB . Avaya Breeze™ Authorization Service and Avaya Communication Manager Agent username...
A customer used the debug utility in the Chrome browser after launching the chat session, go to More Tools>Developer Tools, and they find the following error message: WebSocket connection to ‘ws://192.168.10.50/services/websocket/chat’ failed: Error during...
Which statement correctly describes the Avaya Oceana Monitor?A . It provides a single location to view the status of Cluster1 components.B . It provides a single location to view the status of each supported...
When a customer launches the Webchat URL for Oceana Contact Center, they observe the error message: A connection error has occurred Connection close, chat has ended. What should be checked in Avaya Oceana® to...
If not using Security Assertion Markup Language (SAML) authentication in the deployed solution, which statement regarding the Avaya Oceana Agent/Supervisor Login is correct?A . Avaya Oceana Workspaces relies on CM for authentication and authorizationB...
A customer has performed the backup operation for Avaya Oceana® solution. Where can you see the backup of UCAStore service that has been completed 100%?A . In the System Manager on the Server Administration...
A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Agent Controller (UAC). Which log will show more relevant logs for UAC?A . /var/log/Avaya/dcm/pu/UnifiedAgentController/ua-bpm-pu.logB ....
For providing a treatment similar to an Experience Portal, which VDN is required in Communication Manager?A . Transfer VDNB . Ingress VDNC . SelfService VDND . Routing VDNView AnswerAnswer: D Explanation: Reference: https://www.devconnectprogram.com/fileMedia/download/89ee9136-80ce-4911-b3ca9865005ce055
While troubleshooting Avaya Aura® Experience Portal through the Experience Portal Management Platform, how can you confirm if the Avaya Oceana® application is working properly?A . Edit the Avaya Oceana® application and click on “Verify”...
A customer wants to take a backup of their email, Webchat and SMS interactions. Which Avaya Oceana® component must be backed up?A . UCMDataCollector Database BackupB . Omnistore DB Database BackupC . UCAStoreService Database...
