forwarded to AAM?
When a user is forwarded to Avaya Aura® Messaging (AAM), Avaya Aura® Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in...
Which tool was used, and which symptoms were visible that pointed to this issue?
Pdfprep2021-02-25T12:02:17+00:00A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting,...
What does this error mode indicate?
Pdfprep2021-02-25T11:32:05+00:00The WebRTC snap-in is showing a yellow caution icon under License Mode. What does this error mode indicate? A. The license was installed incorrectly. B. The license 30 day grace period has expired. C....
Where would you go to check that IM and Presence have been enabled for the affected users?
Pdfprep2021-02-24T15:22:59+00:00A customer reports that Instant Messaging (IM) and Presence are not working for one or two users. Where would you go to check that IM and Presence have been enabled for the affected users?A...
When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?
Pdfprep2021-02-23T11:25:16+00:00When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?A . an LDAP End Point Policy GroupB...
To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.)
Pdfprep2021-02-22T22:16:55+00:00To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.)A . applicationB . configured certificatesC . cluster statusD . licensing statusE . installation statusView...
In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve? (Choose two.)
Pdfprep2021-02-18T19:10:24+00:00In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve? (Choose two.)A . Try actions that bypass the issue, like creating a work-around for temporary restoral of service.B ....
What are two ways to verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)? (Choose two.)
Pdfprep2021-02-16T19:30:09+00:00What are two ways to verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)? (Choose two.)A . Enable traceFW with the STUN/TURN option enabled.B...
What needs to be changed in SBCE to make this happen?
Pdfprep2021-02-16T07:00:48+00:00Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers. What...
Which action needs to be taken to solve this problem?
Pdfprep2021-02-15T09:39:55+00:00Refer to the exhibit. In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error: Servers that are not in...