Which type of intrinsic uses CLID data to determine routing?

February 24, 2021Pdfprep33123312 exam questions, 3312 practice exam, ACSS

Refer to the exhibit. The logic block in the exhibit references a CLID intrinsic vip_customers_gv. Which type of intrinsic uses CLID data to determine routing?A . CallB . SkillsetC . TimeD . TrafficView AnswerAnswer: C

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Which task can be performed from this view?

February 21, 2021Pdfprep33123312 exam questions, 3312 practice exam, ACSS

A customer with Avaya Aura® Contact Center (AACC) has opened the Skillset View in the Contact Center Management component. Which task can be performed from this view?A . Create a new skillsets.B . Delete a...

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After queuing a contact to a skillset, how many seconds are recommended that a script should wait?

February 18, 2021Pdfprep33123312 exam questions, 3312 practice exam, ACSS

After queuing a contact to a skillset, how many seconds are recommended that a script should wait?A . WAIT 1B . WAIT 2C . WAIT 4D . WAIT 8View AnswerAnswer: B

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Through which Launchpad item can this be accomplished?

February 18, 2021Pdfprep33123312 exam questions, 3312 practice exam, ACSS

A supervisor with Administrator user privileges wants to be able to manage voice prompts and music on the Avaya Aura® Media Server (AAMS). Through which Launchpad item can this be accomplished?A . Call Recording and...

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Where are the create and delete permissions assigned?

February 17, 2021Pdfprep33123312 exam questions, 3312 practice exam, ACSS

A supervisor with administrative user privileges requires access to create and delete skillsets through the configuration component. Where are the create and delete permissions assigned?A . Report GroupsB . Access ClassC . Launchpad ItemsD ....

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Which view enables this feature?

February 14, 2021Pdfprep33123312 exam questions, 3312 practice exam, ACSS

A customer with Avaya Aura® Contact Center (AACC) Manager Server would like to view the differences between the data in the Local View and the data in the Contact Center View, arid then resolve the...

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Which block is used to implement emergencies using locked variables and locked assignment commands?

February 12, 2021Pdfprep33123312 exam questions, 3312 practice exam, ACSS

A customer with an Avaya Aura® Contact Center (AACC) would like to implement emergency routing in a flow application using the Locked Variable and Locked Assignment commands. Which block is used to implement emergencies using...

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Which type of intrinsic uses CLID data to determine routing?

February 1, 2021Pdfprep33123312 exam questions, 3312 practice exam, ACSS

Refer to the exhibit. The logic block in the exhibit references a CLID intrinsic vip_customers_gv. Which type of intrinsic uses CLID data to determine routing?A . CallB . SkillsetC . TimeD . TrafficView AnswerAnswer: C

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Which three tasks can you perform from the Avaya Agent Browser? (Choose three.)

February 1, 2021Pdfprep33123312 exam questions, 3312 practice exam, ACSS

Which three tasks can you perform from the Avaya Agent Browser? (Choose three.)A . Enter After Call Work CodesB . Call CustomerC . Call SupervisorD . Enter Activity CodesE . Enter Call NotesView AnswerAnswer: A,D,E

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When using a host block within a call flow, to what does the Provider ID value refer?

January 31, 2021Pdfprep33123312 exam questions, 3312 practice exam, ACSS

When using a host block within a call flow, to what does the Provider ID value refer?A . This is the HDX Connection Provider ID set within the database integration wizard.B . This is the...

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