Porter’s Value Chain was developed to determine whether a firm’s activities contribute towards it’s competitive advantage. E is the new Chief Executive of an organisation which manufactures and distributes hand made wooden furniture. His initial observations are that sometimes the workflow through the organisation can be a little disjointed and it is unclear from overall results which areas contribute to profit and quality and which do not. Using Porter’s Value Chain model, identify which THREE of the options below are Primary activities.

Porter’s Value Chain was developed to determine whether a firm’s activities contribute towards it’s competitive advantage. E is the new Chief Executive of an organisation which manufactures and distributes hand made wooden furniture. His initial observations are that sometimes the workflow through the organisation can be a little disjointed and it is unclear from overall results which areas contribute to profit and quality and which do not. Using Porter’s Value Chain model, identify which THREE of the options below are Primary activities.
A . Inbound logistics
B . Marketing and sales
C . Operations
D . Human resource management
E . Technology
F . Procurement

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Answer: A,B,C