HOTSPOT
You are a Dynamics 365 for Customer Service solution architect. You create a custom entity for account planning.
You need to perform the following tasks:
– Track tasks that connect to Microsoft Outlook.
– Use the Dynamics 365 for Phones app to create new records.
– Integrate with Microsoft SharePoint.
On the Entities customization page, which three areas should you configure? To answer, select the appropriate areas in the dialog box in the answer area. NOTE: Each correct selection is worth one point.
Answer: 