Measuring the effects of change management on in five key areas including: Awareness of the need to change; Desire to participate and support the change; Knowledge about how to change; Ability to implement new skills and behaviors; and Reinforcement to keep the change in place.

Measuring the effects of change management on in five key areas including: Awareness of the need to change; Desire to participate and support the change; Knowledge about how to change; Ability to implement new skills and behaviors; and Reinforcement to keep the change in place.
A . FALSE
B . TRUE

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Answer: B