Is this an example of an Okta P1 level support ticket Issue?

Is this an example of an Okta P1 level support ticket Issue?

Solution: An individual end user CANNOT access a business application
A . Yes
B . No

Answer: A

Explanation:

A service failure or severe degradation. Customer is unable to access any business resources or users are unable to access a critical business application https://support.okta.com/help/s/article/Customer-Support-Ticket-Severity-Priority-Definition?language=en_US

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