The government agency held a seminar for training organizations to discuss the approach to accreditation for new health and safety courses. The project manager attended on behalf of ABC Company. Other training organizations described delays that had occurred when accrediting course material in the past. As a result, the project manager has produced a report recommending ways to improve the ‘classroom-based training materials’ to avoid such delays.
Is this an appropriate application of the principle ‘learn from experience’, and why?
A . Yes, because it ensures that risks to accreditation are recorded effectively.
B . Yes, because opportunities to improve should be recorded and acted upon.
C . No, because competitors’ experiences are not relevant to ABC projects.
D . No, because this is an example of improved business justification.
Answer: B