In which phase of the 8 disciplines of troubleshooting do you try to see if you can work around the problem until a more permanent solution is found?

You are having problems with Avaya Aura® Call Center Elite Multichannel and you are considering a work around.

In which phase of the 8 disciplines of troubleshooting do you try to see if you can work around the problem until a more permanent solution is found?
A . D4 C define escape points
B . D2 C describe the problem
C . D1 C establish a team
D . D3 C develop interim containment actions
E . D5 C choose corrective actions

View Answer

Answer: D

Explanation:

Reference: https://quality-one.com/8d/