Improvement consists of two elements: (Choose two)
A . Nonconformity and corrective action
B . Continual improvement
C . Service design
D . Strategy and Improvement Plan
Answer: A,B
Improvement consists of two elements: (Choose two)
A . Nonconformity and corrective action
B . Continual improvement
C . Service design
D . Strategy and Improvement Plan
Answer: A,B