If your software is not working, what is the best practice to determine how to fix the concern?
A . Do a root cause analysis and gather information to solve the problem to prevent future issues.
B . Use the nine disciplines associated with troubleshooting to identify and describe the problem.
C . The ability to get the software running immediately will solve all business needs.
D . Monitor logs and alerts for information for a few months to determine the problem.
Answer: A