In order to understand the potential for conflict over the functioning of a finance department, B organisation’s new Chief Financial Officer has prepared a power/interest (Mendelow) matrix.
How should the Chief Financial Officer treat groups with high levels of interest but relatively low power when determining the role of the function?
A . Keep these groups informed
B . Take minimal effort with these groups
C . Keep these groups satisfied
D . Treat these groups as key players
Answer: A