Several user groups are impacted by a proposed change to their daily work flow.
How should the business analyst (BA) convey these changes so that the user groups understand the impact?
A . Develop a data model diagram
B . Create business process models
C . Write functional requirements
D . Establish a communication plan
Answer: B
Explanation:
A business process model describes the sequential flow of work across defined tasks and activities through an enterprise or part of an enterprise. A system process model defines the sequential flow of control among programs or units within a computer system. A program process flow shows the sequential execution of program statements within a software program. A process model can also be used in documenting operational procedures.