How is creating and capturing business value achieved by Cisco?

How is creating and capturing business value achieved by Cisco?
A . determining the business priorities, business capabilities and business solutions that enable the customer-defined outcomes
B . strategizing with the sales team on how to empower their sales personnel in attaining business goals
C . measuring the efforts of every team in delivering on their promises
D . delving into the main issues faced by customers and getting feedback from previous work done

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Answer: B