Prospective customer explains their current infrastructure and upcoming goals. They are a fast-growing software company with approximately 3000 employees. Engineering accounts for approximately half of total staff and is behind on product releases.
This department has been building their own infrastructure using available hardware, SaaS offerings, and public cloud.
There’s a new CIO attempting to gain control of existing and incoming information systems while supporting the agile environment responsible for their rapid innovation with a minimal staff.
From this information, which two addressable pain points or gaps should be discerned? (Choose two)
A . System availability issues
B . SQL Server performance issues
C . ""Shadow IT"" that increases the risk of security breaches and brand damage
D . Slow response time from the infrastructure group (SLAs) that could result in product release delays
E . significantly degraded end user experience
Answer: A,D