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Avaya Aura® Contact Center Administration Exam
Premium Q&As: 66
Version: PDF
Last update: September 10, 2023
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Related 3312 Questions & Answers
- Which type of intrinsic uses CLID data to determine routing?
- Which task can be performed from this view?
- After queuing a contact to a skillset, how many seconds are recommended that a script should wait?
- Through which Launchpad item can this be accomplished?
- Where are the create and delete permissions assigned?
- Which view enables this feature?
- Which block is used to implement emergencies using locked variables and locked assignment commands?
- Which type of intrinsic uses CLID data to determine routing?
- Which three tasks can you perform from the Avaya Agent Browser? (Choose three.)
- When using a host block within a call flow, to what does the Provider ID value refer?
- Which statement describes what will happen to a caller encountering this section of script?
- Which configuration options do you need to configure to accomplish this?
- Which Real-Time Display would accomplish this?
- How would the customer assign the agents to the skillset?
- Which three features can be assigned to a Contact Center Management agent?
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