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You are creating Power Virtual Agents chatbot that captures demographic information about customers.
The chatbot must determine the group a customer belongs to based on their age.
The age groups are:
✑ 0 – 17
✑ 18 – 25
✑ 26 – 35
✑ 36 – 55
✑ 55 – 100
You need to configure the chatbot to ask a question that can be used to determine the correct age group.
Solution: Create a custom Age group entity and synonyms for each individual age in the corresponding item. Use Age group for Identify in the question.
Does this meet the goal?
A . Yes
B . No
Answer: A
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