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A customer inquires about deploying Avaya IP Office TM via the cloud to multiple sites, with each site having 30 to 50 employees. Which Avaya IP Office edition would be used into meet this...
Which of the following capabilities is NOT available as part of the Avaya Contact Center Select offer?A . Web communicationsB . Report creationC . Supervisor actionsD . Inbound email processingE . Live monit oringView...
Customers implementing Avaya Contact Center Select can choose_______or_______as their agent interface.A . Avaya IX TM Workspaces browserB . Avaya IX TM MeetingsC . Avaya IX TM WorkplaceD . Agent DesktopView AnswerAnswer: BD
Which of the following statements is TRUE regarding Avaya Contact Center Select? Avaya Contact Center Select. (Select three.)A . Offers only simple inbound voice call routing and reportingB . Supports the distribution of on-premise...
Which of the following customer concerns are related to meeting the needs of a mobile workforce? (Select two.)A . Work from anywhereB . Simplifying managementC . Driving efficienciesD . Customer SatisfactionE . Bring Your...
Which of the following hardware platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Server or Select Edition? (Select four.)A . Hyper-VB . IP500 V2C ....
A customer seeks communications for 150 employees, with access to advanced mobility and customer-engagement features, packaged as an easy-to-deploy appliance. Which Avaya IP Office TM edition best fits this need?A . Basic EditionB ....
Which of the following customer concerns are related to customer experience? (Select two.)A . Simplifying managementB . Contextual experiencesC . Customer SatisfactionD . Bring Your Own Device (BYOD)E . Driving efficienciesView AnswerAnswer: BC
Your customer tells you that they have been having issues related to agent productivity and compliance, but that their current system doesn’t provide away to track or measure performance. Which feature of Avaya IX...
Which of the following Avaya IP Office TM editions would you position as options for a customer seeking communications for 450 employees who require access to advanced features and high availability/resiliency? (Select two.)A ....
