A user experiences a paper jam when printing a 500-page, double-sided report. A technician …. then powers the printers off and back on. The printer’s LCD display says it is ready, and all cables are securely connected, The user attempts to print the report again. but the printer still does not print……. troubleshooting steps should the technician attempt FIRST?
A . Replace the drum and loner for the printer.
B . Remove the printer memory and reseat it in the socket.
C . Disassemble the printer body and look for further paper jams.
D . Restart the print spooler service and inspect the queue.
E . Try reinstalling the print driver tor the printer
Answer: D