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ITIL Foundation
Premium Q&As: 238
Version: PDF
Last update: September 19, 2023
Last Week Results!
Related ITIL-F Questions & Answers
- Please Answer Questions Follow The Prompts Below
- Reduction in the duration and frequency of service outages
- Which process is responsible for managing relationships with vendors?
- Which process is responsible for the availability, confidentiality and integrity of data?
- Which of the following is the correct definition of an outcome?
- Which process would be used to compare the value that newer services have offered over those they have replaced?
- The BEST description of an incident is:
- Who is responsible for ensuring that the request fulfillment process is being performed according to the agreed and documented standard?
- What do customer perceptions and business outcomes help to define?
- Which one of the following contains information that is passed to service transition to enable the implementation of a new service?
- What would you call the groups of people who have an interest in the activities, targets, resources and deliverables from service management?
- Which of the following are basic concepts used in access management?
- Which two processes will contribute MOST to enabling effective problem detection?
- Which process is responsible for dealing with complaints, comments, and general enquiries from users?
- Which process would be used to compare the value that newer services have offered over those they have replaced?
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