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Deploying Cisco Unified Contact Center Express
Premium Q&As: 90
Version: PDF
Last update: September 25, 2023
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Related 500-052 Questions & Answers
- Where can you start, stop, and restart Cisco Unified Contact Center Express services?
- What is the maximum number of contacts that Cisco Finesse supports in a phone book?
- A customer purchases 200 Cisco Unified Center Express Premium agent seats In order to run a 30-port outbound IVR campaign, which two addition items must the customer purchase?
- What are the peripheral variables in the Set Enterprise Call Info step related to?
- Which product provides these capabilities at the lowest cost?
- If you use skills-based routing, where is the agent selection criteria defined?
- How many premium seats should you purchase?
- Which step library is included in the license for Cisco Unified Contact Center Express Standard?
- Which three operations can be performed within the Cisco Finesse IP Phone Age (IPPA)? (Choose three.)
- The Agent email feature is available in which Cisco Unified Contact Center Express packages?
- What is the maximum number of agents that Cisco Unified Contact Center Express supports when it is deployed with Cisco Unified Communications Manager?
- The Cisco Unified Contact Center Installer automatically installs which two features on the Cisco Unified Contact Center Express server? (Choose two)
- Which subsystem processes connections between the Cisco Unified Contact Center Express server and the enterprise databases?
- Which interface is used to configure debug parameters for log files?
- What is the maximum number of concurrent agent web chat sessions that are supported on the highest class server?
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