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Avaya IP Office™ Contact Center Implementation and Expanded Configuration Exam
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Related 7750X Questions & Answers
- With respect to IP Office Contact Center Release 9.1.6 and above, which three parameters are not contained in the import excel spreadsheet and must be configured in the User Interface after the import? (Choose three.)
- The basic default task flow is created when you import the data import sheet successfully, but which Topics will it create the default task flow for?
- What is the intended purpose of this tag?
- Which two tasks do you need to complete before importing the customer intonation into IPOCC?
- What can you do to make this happen?
- Where are the queue limits configured?
- To which two objects can you assign a skill?
- In a historical report, where does Avaya recommend that you set the specific dates and times for the information to be displayed in your report?
- Which two factors determine which call will be routed via the “Last Agent” element? (Choose two.)
- Which screen in WebLM will show you this information?
- During the installation of the IPOCC software from the DVD, which password do you need to create?
- Prior to using the dataimport.exe file, which action should you perform?
- What are the three types of dialers available? (Choose three.)
- Which component is responsible for the routing within a IVR script?
- When creating a report, where can you indicate to run automatically for emailing to a supervisor?
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