A manufacturing company had major issues with quality standards and as a result received a number of complaints from its customers.
Due to this the company’s senior management has considered some new objectives for the business.
Which of the following comply with all requirements of a SMART objective and will help to overcome this issue? Select ALL that apply.
A . To reduce the number of complaints due to quality issues by 28% by the end of the year.
B . To reduce defects from 53 per 1000 to 35 per 10,000 within 10 months.
C . To reduce the current level of defects from Oper 1,000 to 35 per 1,000 by the end of the month.
D . To reduce quality issues significantly within eight weeks.
E . To reduce the number of complaints from 754 to 450 as soon as possible
F . To increase output from 2,500 units per hour to 3,500 units per hour within a year.
Answer: A,B
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