Considering the message flow to an Avaya Aura® Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?

Posted by: Pdfprep Category: 72300X Tags: ACSS, 72300X exam questions, 72300X practice exam Post Date: January 23, 2021

Considering the message flow to an Avaya Aura® Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?
A . CSTA
B . TSAPI
C . SIP
D . WCF

Answer: C

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