How would the customer assign the agents to the skillset?

A customer with Avaya Aura® Contact Center (AACC) wants to assign five agents to a new skill set in the most efficient way possible.

How would the customer assign the agents to the skillset?
A . Select all five agents from the Agents Details window, then drag and drop them to the new skillset.
B . Assign the new skillset to those agent’s partition.
C . Use the skillset window from the skillset view to assign multiple agents.
D . Use the skillset section in the Agent Details window to assign all the agents at the same time to the new skillset.

View Answer

Answer: B