Posted by: Pdfprep
Post Date: October 19, 2020
Which stage of the continual service improvement (CSI) approach is BEST described by the phrase ‘Understand and agree on the priorities for improvement based on a deeper development of the principles defined in the vision’?
A . Where are we now?
B . Where do we want to be?
C . How dowe get there?
D . Did we get there?
Answer: B
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