Where would you expect incident resolution targets to be documented?

Posted by: Pdfprep Category: ITIL-F Tags: ITIL-F exam questions, ITIL-F practice exam, Exin Certification Post Date: November 8, 2020

Where would you expect incident resolution targets to be documented?
A . A service level agreement (SLA)
B . A request for change (RFC)
C . The service portfolio
D . A service description

Answer: A

Where would you expect incident resolution targets to be documented?

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