What is causing this issue?

When a user attempts to log out from Cisco Extension Mobility service by pressing the services button and selecting the Cisco Extension Mobility service, the user is not able to log out.

What is causing this issue?
A . The Cisco Extension Mobility service has not been configured on the phone.
B . The user device profile is not subscribed to the Cisco Extension Mobility service.
C . The CTI service is not running.
D . The logout URL that is defined for the Cisco Extension Mobility service is incorrect or does not exist under the IP Phone Services configuration.

View Answer

Answer: B