What does Cisco use for Return Materials Authorization (RMA) tracking of field-replaceable parts?

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What does Cisco use for Return Materials Authorization (RMA) tracking of field-replaceable parts?
A . model number
B . product number
C . serial number
D . RMA number
E . FRU number

Answer: C

Explanation:

Cisco uses Serial Numbers for RMA tracking of field replaceable parts (FRU) and for service contract entitlement verification of devices.

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