Why should you develop and assess Service Level Agreements (SLAs) when creating service proposals?

Posted by: Pdfprep Category: E20-920 Tags: , ,

Why should you develop and assess Service Level Agreements (SLAs) when creating service proposals?
A . Strict agreements ensure better performance and application availability
B . SLAs are contractually binding minimums for the delivery of cloud services
C . They are the primary vehicle for defining and maintaining governance for services
D . They allow a company to focus on critical services in order to minimize any penalties

Answer: C

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