Posted by: Pdfprep
Post Date: November 21, 2020
You are a customer service manager.
You need to implement a Power Apps portal that allows customers to submit cases.
Which type of data source is used?
A . Dynamics 365 Connector
B . Microsoft SharePoint
C . Microsoft Azure Storage
D . Common Data Service
Answer: B
Explanation:
SharePoint can be set up to setup customer feedback.
Note: The PowerApp uses Finance and Operations connector to grab sales order information and SharePoint connector to connect and write the data to SharePoint list.
Reference: https://powerapps.microsoft.com/en-us/blog/scenario-2-collect-customer-feedback-in-sharepoint-after-order-delivery/
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