What should you do?

Your company has a Microsoft 365 subscription. All users have a computer that runs Windows 10 and has Microsoft Teams installed.

A user reports the following issues:

– Users lose their connection during screen sharing.

– The user selection process takes too long to complete.

– The Microsoft Teams client crashes and restarts automatically.

You need to view the Microsoft Teams debug logs to troubleshoot the issues.

What should you do?
A . From the Microsoft Teams client, select F1. Open the ETL files in the %Appdata%MicrosoftTeamsfolder.
B . From the Microsoft Teams client, select Ctrl+Alt+Shift+1. Open the log files in the %Userprofile%Downloads folder.
C . From Event Viewer, open the Application log and filter the log for a keyword of MSTeams.
D . Right-click the Microsoft Teams icon in the application tray, and then select Get logs. Open Logs.txt in the %Appdata%MicrosoftTeams folder.

View Answer

Answer: B

Explanation:

Reference: https://docs.microsoft.com/en-us/microsoftteams/log-files