Which ITIL practice has a purpose that includes reducing the likelihood of incidents?

Posted by: Pdfprep Category: ITILFND_V4 Tags: ITILFND_V4 exam questions, ITILFND_V4 practice exam, ITIL Foundation Certification Post Date: November 4, 2020

Which ITIL practice has a purpose that includes reducing the likelihood of incidents?
A . Change control
B . Continual improvement
C . Problem management
D . Service desk

Answer: C

Which ITIL practice has a purpose that includes reducing the likelihood of incidents?

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