What is defined as a cause, or potential cause, of one or more incidents?

Posted by: Pdfprep Category: ITILFND_V4 Tags: ITILFND_V4 exam questions, ITILFND_V4 practice exam, ITIL Foundation Certification Post Date: November 2, 2020

What is defined as a cause, or potential cause, of one or more incidents?
A . Change
B . Event
C . Known error
D . Problem

Answer: D