Posted by: Pdfprep
Post Date: November 10, 2020
What can be described as an operating model for the creating and management of products and services?
A . Governance
B . Service value chain
C . Guiding principles
D . Practices
Answer: B
Explanation:
Reference: https://www.thinkhdi.com/library/supportworld/2019/evolution-itil-new-operating-model-itil4.aspx
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