What can be described as an operating model for the creating and management of products and services?

Posted by: Pdfprep Category: ITILFND_V4 Tags: , ,

What can be described as an operating model for the creating and management of products and services?
A . Governance
B . Service value chain
C . Guiding principles
D . Practices

Answer: B

Explanation:

Reference: https://www.thinkhdi.com/library/supportworld/2019/evolution-itil-new-operating-model-itil­4.aspx

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