Posted by: Pdfprep
Post Date: November 20, 2020
Which should be handled by ‘service request management’?
A . A request to implement a security patch
B . A request to provide a laptop
C . A request to resolve an error in a service
D . A request to change a target in a service level agreement
Answer: A
Explanation:
Reference: https://www.atlassian.com/itsm/service-request-management
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