Which should be handled by ‘service request management’?

Posted by: Pdfprep Category: ITILFND_V4 Tags: , ,

Which should be handled by ‘service request management’?
A . A request to implement a security patch
B . A request to provide a laptop
C . A request to resolve an error in a service
D . A request to change a target in a service level agreement

Answer: A

Explanation:

Reference: https://www.atlassian.com/itsm/service-request-management

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