Posted by: Pdfprep
Post Date: October 27, 2020
Which statement about problems is CORRECT?
A . Problems are not related to incidents.
B . Problems must be resolved quickly in order to restore normal business activity.
C . Problem analysis should focus on one of the four dimensions to achieve a fast diagnosis.
D . Problem prioritization involves risk assessment.
Answer: B
Explanation:
Reference: https://www.bmc.com/blogs/itil-problem-management/
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