Which value chain activity ensures that ongoing service activity meets user expectations?

Posted by: Pdfprep Category: ITILFND_V4 Tags: ITILFND_V4 exam questions, ITILFND_V4 practice exam, ITIL Foundation Certification Post Date: September 12, 2021

Which value chain activity ensures that ongoing service activity meets user expectations?
A . Plan
B . Engage
C . Obtain/build
D . Deliver and support

Answer: B

Which value chain activity ensures that ongoing service activity meets user expectations?

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