Which costs are included in the value proposition of a service?

Which costs are included in the value proposition of a service?
A . Additional expense that the service consumer has because they are using the service
B . Money that the service consumer no longer needs to spend because they are using the service
C . Tangible or intangible results for the service consumer because they are using the service
D . The benefits, usefulness. and importance of the service that are perceived by the service consumer

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Answer: D