Which phase of problem management includes analysing incidents to look for patterns and trends?

Posted by: Pdfprep Category: ITILFND_V4 Tags: ITILFND_V4 exam questions, ITILFND_V4 practice exam, ITIL Foundation Certification Post Date: September 19, 2021

Which phase of problem management includes analysing incidents to look for patterns and trends?
A . Problem identification
B . Problem control
C . Error control
D . Post-implementation review

Answer: A

Which phase of problem management includes analysing incidents to look for patterns and trends?

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