A customer is unable to register on an Avaya IX™ Workplace Client (Windows).
The following message is displayed:
CHECK YOUR WEB ADDRESS AND TRY AGAIN.
While troubleshooting a support technician checked the AADS.log and find the following information:
class com.avaya.asm.core.exceptions.DMException: executeSessionMethod: cannot talk to Cassandra: command=StatementCommand
[com.avaya.ustore.cas.SMSessionDAOAdapter$1@7b99f956] nestedException: class com.avaya.asm.core.exceptions.DMException: checkCluster: cannot talk to Cassandra nestedException: com.avaya.asm.core.exceptions.ConnectionPoolInitializerException:connections are down
What is causing this failure?
A . AADS is unable to communicate with Session Manager’s Cassandra Database.
B . AADS Cassandra database is down.
C . Data replication failure between Session Manager and AAD
E . AADS is unable to communicate with System Manager’s Cassandra Database.
Answer: B
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