What is causing this problem?

Users are unable to send and receive IM/Multimedia messages.

The Avaya IX™ Workplace Client displays the following error message:

The messaging service is not currently available.

Viewing the ps.log, you find the following log entry:

[LDAP:error code 32 – No Such Object]; remaining name ‘ou=USERS,dc=com’.

What is causing this problem?
A . The maximum number of licensed subscribers has been reached.
B . The maximum number of subscribers has been reached.
C . The incorrect LDAP User Search Base parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
D . The incorrect Authentication Mechanism parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.

View Answer

Answer: C